Privacy Policy

At SouqJeddah, operated in collaboration with Rasma Solutions, we value your privacy and are committed to protecting your personal information.

1. Information We Collect

We may collect:

Name, delivery address, and contact number.

Email address (if provided for order communication).

Purchase/order history.

2. How We Use Your Information

The collected information is used for:

Processing and delivering your orders.

Providing updates and customer support.

Improving our services and customer experience.

We never sell or share your personal information with third parties except where necessary to fulfill your order.

3. Payment Information

Currently, we do not collect any bank card or online payment information, as we only accept Cash on Delivery (COD).
When card payment options are introduced, we will update this policy accordingly.

4. Data Protection

We use reasonable and secure methods to protect your information.
While we strive to protect your personal data, no online transmission is completely secure.

5. Your Rights

You have the right to:

Request access to your personal information.

Request corrections or deletion of your information (if legally permissible).

6. Changes to Privacy Policy

We may update this Privacy Policy periodically.
All updates will be posted on the SouqJeddah website.